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Friday, 20 April 2012
The first episode that lead to #mysurvey
Posted on 16:16
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[<a href="http://storify.com/amcunningham/why-i-started-mysurvey" target="_blank">View the story "Why I started #mysurvey" on Storify</a>]<h1>Why I started #mysurvey</h1><h2>This is the story of the first conversation which prompted my interest in how doctors introduce themselves to patients.</h2><p>Storified by AnneMarie Cunningham · Fri, Apr 20 2012 19:13:24</p><div>Last Sunday afternoon, Rae, an intensive care hospital consultant asked the following question. Who was she asking it to? Other doctors? Patients?</div><div>Debate at work. Should we introduce ourselves ~ "Hello Mr Smith, I'mDr Bloggs" or " Hello I'm Susie, one of the doctors". Any opinions?Rae Webster</div><div>Her first response was from Tony, who has had lots of experience of doctors as he described himself as a cancer survivor and many years of living with arthritis pain in his knees.</div><div>@tcbtttc I would appreciate "hello I'm Doctor Bloggs" more professionalTony Whitfield</div><div>I'm very interested in what it means to be 'professional'.</div><div>@Bigscout what does being 'professional' mean to you? @tcbtttcAnneMarie Cunningham</div><div>@amcunningham @tcbtttc I think there is a need to feel that the doctor is in charge, and a figure of importance #onlymyopinionTony Whitfield</div><div>With all his experience of healthcare Tony says that he wants the doctor to be in charge, Though I get the impression he would also make sure that his voice is heard. At this stage Professor Trisha Greenhalgh joined in. She made the point that there couldn't be any simple rules, as surely the context must impact.</div><div>@Bigscout @amcunningham @tcbtttc Isn't this discussion on forms of address meaningless when stripped of context? Doesn't it all depend?Trisha Greenhalgh</div><div>Rae clarified that she was talking about first encounters with patient- not established relationships.</div><div>. @trishgreenhalgh @bigscout @amcunningham Doctor talking to patient previously unknown to them is context.Rae Webster</div><div>And Tony made the point that for him- if he was the context as the patient- then he always preferred for the doctor to be called Dr.</div><div>@tcbtttc @trishgreenhalgh @amcunningham my views regarding my own GP and Hospital Doctors is the same #justsayingTony Whitfield</div><div>So being a very efficient academic Trish went off to see if she could find any research on this. But couldn't find any. I'll have to come back to this because it is quite important. There actually is some research which I have found tonight. And I probably should have found before I started the survey. </div><div>Most patients want to be called by first name http://www.users.globalnet.co.uk/~dsallen/researchda9501.pdf but can't find any data on what they'd like docs to be calledTrisha Greenhalgh</div><div>@trishgreenhalgh Looks like a dated study from 90s. Doesn't identify cultural/ethnic differences. Rude to call Asian elderly by first name.Dr Suparna Das</div><div>@DrSuparnaDas agree. I sometimes ask "what should I call you?".Many tho not all Asian elders say "Mr X please". Agree up to date rsch neededTrisha Greenhalgh</div><div>So after some discussion they concluded that up to date research was needed. Another doctor joined the discussion, Russell Brown is a GP in Essex. He doesn't mind being on first name terms with patients. His point here about being in charge is in response to Tony's desire to have the doctor in charge. Russell is saying that using a first name or not does not change the 'professional' nature of the relationship.</div><div>@Bigscout @amcunningham @tcbtttc Intro as Dr B but 1st name terms with many quickly. Part of relationship development. And I'm in charge :)Russell Brown</div><div>@drbrown1970 @amcunningham @tcbtttc I would never call a Doc by their first name, just wouldn't feel right to me #oldandsetinmywaysTony Whitfield</div><div>Tony isn't convinced. It just wouldn't suit him. Dermot, a surgeon, then volunteers that he uses his full name when introducing himself to patients but no title. In the UK surgeons are referred to as Mr when they qualify as surgeons. </div><div>@Bigscout @tcbtttc @amcunningham Never introduce self to patients as "Mr O'R" (overly formal) but as Dermot O'R, one of consultant surgeonsDermot O'Riordan</div><div>@dermotor @tcbtttc @amcunningham full name, sounds good to me, but then please don't say call me Dermot, just couldn't do it ;o)Tony Whitfield</div><div>@Bigscout @tcbtttc @amcunningham Can abs say I've never said "call me Dermot". Remember 1 consultant whose nickname was "Call me John"!Dermot O'Riordan</div><div>There is some agreement that a full name would be acceptable but not the use of first names only. To be continued!</div>
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